DW Pro 1

The DW Pro 1 is a DECT-based single-sided wireless headset specially designed to meet the needs of all-day users and experienced professionals working in noisy environments.
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★ ★ ★ ★ ★ 5.0
1 Reviews


Choosing the right DW Pro

Dedicated to work with your desk phone and softphone.

Dedicated to work with your desk phone and softphone and optimized for Skype for Business

Dedicated to work with your desk phone.

Dedicated to work with your softphone.

Dedicated to work with your softphone and optimized for Skype for Business

Choosing the right DW Pro

Enjoy Voice Clarity for a natural wideband sound experience

The sound of quality

By delivering a warm and more natural sound, the Sennheiser voice clarity allows you to catch the tone of your callers’ voices. Now you can avoid misunderstandings – even in the noisiest of environments.

The sound of quality

Ease-of-use with a personal touch

Intuitive user interface

The DW Pro 1 is created with the user in focus and all features are intuitively designed to fit seamlessly into your daily workflow. Built-in call handling makes it simple to answer/end, mute or control volume while moving around the office, while features such as left/right wearing and name plate make it easy to personalize your headset.

Intuitive user interface

Additional features

  • Fast charging

    • Re-charge 50% of the battery in 20 minutes.

  • Sennheiser Voice Clarity

    • For a natural sound experience.

  • Noise-cancelling microphone

    • Filters out unwanted background noise for crystal-clear conversations.

  • ActiveGard®

    • Sennheiser ActiveGard® technology protects users against acoustic injury caused by sudden sound burst on the line.

  • Long distance wireless range

    • Walk and talk where you want with an extended wireless range
      Experience quality sound on the move as you roam around the office. Wireless freedom extends your working range so you’re always in contact with your phone. In a typical office building DW Pro 1 gives you a radius of up to 55 m and up to 180 m in line of sight.

  • Full day talk time

    • 8 hours in wideband and 12 hours in narrowband sound mode.

DW Headset Trial Request

This program is limited to call centers with 50 or more headset users on location. Trial customers must have purchasing capabilities of 25 or more headsets on next order. You will have 2 weeks to evaluate your Sennheiser headset of choice. At the end of two weeks you will have the option to purchase the headset on site through your current vendor or to return it to Sennheiser.

Reviews (1)
5.0 of 5 ★ ★ ★ ★ ★
  • Larry the IT guy
    Colleyville, Texas, USA
    Sennheiser delivers with the DW Pro 1

    Our mortgage loan collectors use this headset for taking and making calls through our Bria softphone. They like the idea that a call can be answered from anywhere in the building.


    Very Simple Configuration, Long Talk Times, Very good range, Lightweight, Clear Audio


    Takes A Long Time To Upda, Software Update Not Quick




    I would recommend this to a friend.

Technical Data

  • Wearing style
  • Color
  • Weight
    65 g
  • Earpad size
    ø 50 mm / 1.96 inches
  • Charging time
    0 - 50: 20 min
  • Charging time
    0 - 100: 1 h
  • Standby time
    100 h
  • Range
    line of sight: 180 m
  • Range
    in typical office building: 55 m
  • Talk time
    Wideband: 8 h
  • Talk time
    Narrowband: 12 h
  • Storage temperature
    -20 °C to + 70 °C (-4 °F to +158 °F)
  • Operating temperature
    +5 °C to + 45 °C (+41°F to +113 °F)


  • Transport information for Lithium-Ion batteries
    • Transport information for Lithium-Ion batteries (470 KB) Download

      Revision Date: 2020-02-09 Revision Number: 1.0

  • Instruction Manual
    • Instruction manual - DW Pro 1 and DW Pro 2 (8.8 MB) Download

  • Safety Guides
  • Misc
    • Template nameplate - DW Series (94 KB) Download

  • Instruction Manuals
    • Setup Guide (2 MB) Download

      Setup Guide for Sennheiser DW Series

    • User Guide for Sennheiser DW Series (4 MB) Download

      User Guide for Sennheiser DW Series

  • Fact Sheets
  • Quick Guides
    • Quick Guide - Headset Pro 1 / Pro 2 (1.4 MB) Download

  • EU Declaration of Conformity
    • EC Declaration of Conformity (990 KB) Download

WARNING (for California residents only): This product can expose you to chemicals including lead, which is known to the State of California to cause cancer and birth defects and other reproductive harm. For more information go to: www.p65warnings.ca.gov.

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